Info & Help

  • How to order

    Our website is not an online shop, you can not put the product into a basket.

    Here’s how you can order and buy:

    1., hit the orange „Get a Quote”, and after telling us the quantity you need and giving us  your contact details we will send you our quote shortly.

    2., or Email directly to info@marrakesh.hu

    3., or just give us a call on +36 20 9 734 344 and tell us what you need.

    4., and  of course you are most welcome to visit our showroom in Bródy Sándor steet, downtown Budapest.

    You can see the relevant and updated stock availablity info above. If the item you need is neither available from stock, nor coming with one of shippments, expect 10-12 week delivery time.

    All orders are valid with a 50% downpayment. We strongy recommend to add 10% to cover cutting waste.

  • Samples

    In case you need samples, do not hesitate to contact us, we will find the best way to send you samples.

  • Can I order my tiles in custom colours?

    Absolutely.

    Any of our 200 designs can be made in any colour combinations of our 54 colours palette. You can create your own by using our simulator programme.

     

    Simulator

  • Where, how and what?

    You can put cement tiles everywhere you would normally put ceramic or any other tiles:

    kitchenfloor and wall splashback YES

    bathroom floor, spalshback and showerpan YES

    toilet YES

    landing area YES

    outdoor use: contact us for details

    When planning, please consider the 1.5 cm thickness of the tiles.

    The tiles work well with floor underheating as well.

  • Shipping cost, pick-up and storage

    Prices on the website are incl. VAT but without shipping cost.

    Minimum quantity is 10 m2  per order. It can be mixed from different items from stock (1 box / item).

    Shipping costs to be expected:

      • 10 – 15 m2  / 350 – 530 kg             220 EUR / order + 20 EUR packing&handling fee
      • 16 – 20 m2  / 550 – 700 kg             260 EUR / order + 20 EUR packing&handling fee
      • 21 – 30 m2  / 720 – 1050 kg           280 EUR / order + 20 EUR packing&handling fee
      • above 30 m2                                 contact us for special rates

    After purchasing, we will store the tiles till pick-up or delivery in our warehouse near Budapest for up to one month, free of charge.


    Please note:

    All transport prices are excl. VAT.

    Delivery  will be carried out on the nearest possible parking place / kerbside on the street.

    The truckdriver will not pack and load, so the transportation from the delivery truck to the appartement or house is not included in the price and has to be arranged by you.

    Trucks with lifts on the back can be arranged for an extra cost.

    Our warehouse is located 12 km near Budapest, and we ship all orders from here all over Europe.

    All orders are shipped on standard EUR palettes, banded and wrapped for safety and protection. We do not ship loose boxes.

    These shipping costs may vary depending on the location (restricted weight limit zones, ferry to islands, etc).

  • Laying and installation

    Laying the cement tiles  is not a complicated task, but certain rules has to be followed. Proper installation is key. Make sure you contract a licensed tiler with experience. Tiles should be laid on a dry, levelled surface, using standard adhesive. Leave 2 mm for grout, and use a light grey colour grout. Use a a water colled tilesaw with diamend edged disk.

    IMPORTANT: one thing is very important though: only dry and clean surface can be sealed

    More….

     

  • Cleaning

    Cement tiles are porous, and everything that is acidic can stain them and should be removed  quickly: coke, redwine, orange juice, coffee and the like.

    For cleaning, use only pH neutral  acid-free detergent. Never use acidic products  (like lime scale removers) on cement tiles

  • Our site is not a webshop: you can order by e-mail, phone or by hitting the orange "Get a quote" button
  • We can ship in stock items within a week all over Europe.
  • There are always shippments that will be coming soon
  • If an item is not is stock, not coming soon, expect a 10-12 week delivery time
  • Orders are valid with a 50% downpayment
  • We recommend to add 5-10% for cutting waste
  • All of our tiles are handmade using traditional production techniques.
  • All of our tiles are customizable, use our designer program!
  • Our tiles are made without using a kiln and heating are 100% recycleable

 


Downloads

 

  Installation Guide

 

 


Would you like to design your very own tile?

Contact us and / or use or tile designer simulator!

 

 

 

   Simulator

You want a patterned tile, but lost in the different styles and designs?

 

Browse our collections grouped by styles: classic, moroccan, art nouveau, geometric and contemporary collection consist of over 200 patterns:-)

 

  Lets go to the collections!

You prefer the  solid colours?

You may order aany size or shape in 54 colours!

 

 

Colours

Square tiles are boring?

Take a look at our different shapes!

 

   I’ll check out the shapes and formats!

Terrazzo tiles are a love-or-hate affair…..

… if you love them, go and take a look!

 

  Let’s see the terrazzo tiles!

Don’t know where to start?

Get inspired by others ideas, check out our reference work galleries!

 

  Go to the galleries!

You want something individual and unrepepetable?

Visit our warehouse near Budapest and make your own patchwork selection!